Every part. Every brand.
One phone number.
You just watched us take an elevator apart. That's how we diagnose, service, and modernize every unit we touch — Otis, Schindler, Kone, ThyssenKrupp, and every brand in between. Houston-owned, owner-operated, licensed and insured.
Two plans. Every line item spelled out.
Monthly maintenance for Houston buildings of every size. Written line-item proposal with every quote — no "call for pricing" runaround.
- Monthly preventative visit
- Mechanical, electrical, safety & fire-service checks
- Housekeeping: machine room, pit, top-of-car
- Priority emergency dispatch
- Transparent parts & labor pricing
- Everything in Standard
- Parts covered — no surprise invoices
- 15-minute callback SLA, 24/7
- Annual code compliance audit
- Dedicated technician named on your account
- Priority modernization consulting
Actual monthly price depends on equipment age, elevator count, and required scope. Every quote is a written line-item proposal — no obligation.
The service you expected
when you signed with the major.
Most property managers call us after one too many missed callbacks. Here's what changes the day you move the contract.
Price-match guarantee
Same scope, same visit cadence — we'll beat any national contract. Send your current proposal and we'll read it line-by-line within 24 hours.
15-minute emergency callback
Call any hour, get a human. We dispatch before sending confirmation texts. Average arrival for unscheduled emergencies is well under 60 minutes.
OEM-certified technicians
Every technician is factory-trained on the brands they service. No apprentices thrown at your building — every visit is someone who knows the equipment.
Owner-operator accountability
One owner, one accountable phone number. No call-center routing, no Tier-1 screening — you talk to the person responsible for fixing your elevator.
"Houston building owners kept telling us the same story — the elevator doesn't need a rocket scientist, it needs a pro who'll pick up the phone. So that's what we do."
Fares Al-Salim · Founder · 10924 Grant Rd, Houston TX
Straight answers, not sales theater.
We're already under contract — can we still talk?
Yes. Most of our new customers came to us mid-contract. Send us your current proposal and we'll tell you in writing whether you're overpaying, what's missing, and when you can switch without penalty.
Do you work on our brand?
Otis, Schindler, Kone, ThyssenKrupp, Fujitec, Mitsubishi, Dover, Westinghouse, plus most legacy controllers. OEM-trained on the majors, certified to work on the rest.
What does a maintenance contract actually cost?
Standard starts from $150 per elevator per month; Premium starts from $220. Pricing scales with equipment age, elevator count, and scope. You'll get a line-item proposal, not a number over the phone.
How fast do you show up in an emergency?
Average arrival inside the Beltway is under 60 minutes, day or night. Premium contracts get a 15-minute callback SLA — a technician, not an answering service.
Are you licensed and insured to Houston code?
Yes. Texas-licensed elevator contractor, $2M general liability, $1M auto, workers' comp on every tech. We'll attach COIs with any proposal on request.
What if Fares is on vacation?
Fair question. We're a two-technician shop with a documented on-call rotation. Calls are answered 24/7 by whoever is on, and the person who picks up has the authority to dispatch, adjust schedules, and authorize parts — no "I'll have to check with…" loop.
Ready to see what local service feels like?
Free, no-obligation evaluation of your current maintenance contract and elevator health. Every call starts with Fares — not a sales rep.