Services Resources Customers About Service Area Contact Call 832-592-3981 Email us
Houston · Owner-operated · 25+ yrs

Elevator service
that answers the phone.

Maintenance, emergency repair, modernization, and new installs — run by the owner who'll sign your agreement. Scroll to see everything we do.

01 · Monthly maintenance

Maintenance that shows up.

$150+/mo · $220+/mo

Standard and Premium plans, quarterly preventative visits (monthly available for high-traffic buildings). Fire-service checks, machine-room housekeeping, priority emergency dispatch. Premium includes a FREE annual TDLR inspection — pricing scales with elevator count.

02 · Repair & emergency

24/7 callbacks by a technician.

Average arrival under 60 minutes inside the Beltway. Premium contracts get a 15-minute callback SLA — a human who can dispatch, not an answering service that takes a message.

03 · Modernization

Extend asset life 20+ years.

New controllers, door operators, cabs, fixtures — all non-proprietary, open-protocol equipment that any qualified contractor can service afterward. Meet current code without the capital spend of a full replacement, and never get locked into one vendor again.

04 · New installation

Turn-key installs,
from shaft to final inspection.

Hydraulic, traction, MRL — we spec what fits the building, not what's easiest to order. One contractor from shaft-draft review through state inspection sign-off.

Contract trap

Locked into a 5-year contract? Most PMs don't realize it until they try to leave.

Send us your current contract — we'll find your cancellation window in writing within 24 hours. No switch required to get the review.

Send my contract
What you just saw

Every part. Every brand.
One phone number.

You just watched us take an elevator apart. That's how we diagnose, service, and modernize every unit we touch — Otis, Schindler, Kone, ThyssenKrupp, and every brand in between. Houston-owned, owner-operated, licensed and insured.

Two plans · honest pricing

Two plans. Every line item spelled out.

Preventative maintenance for Houston buildings of every size. Written line-item proposal with every quote — no "call for pricing" runaround.

Need help choosing a plan? Give us a call at 832-592-3981 and we'll walk you through it.

Standard
Strictly preventative maintenance
From $150 / elevator / month · billed quarterly From $180 / elevator / month · billed monthly
  • Quarterly preventative visit (4 per year)
  • Monthly preventative visit (12 per year)
  • Mechanical, electrical, safety & fire-service checks
  • Housekeeping: machine room, pit, top-of-car
  • Priority emergency dispatch
  • Documentation ready for TDLR inspection
Get a Standard proposal

Both plans are strictly preventative maintenance — repair parts and labor are quoted separately, line-item, on a per-incident basis. Quarterly pricing is billed once per quarter; monthly pricing is billed each month. Actual price depends on equipment age, elevator count, and required scope. Every quote is a written line-item proposal — no obligation.

Under contract with someone else? Send it over. We'll read it line-by-line and give you a same-scope price within 24 hours. No switch required to get the review.
Send my current contract
Why owners switch to Arise

The service you expected
when you signed with the major.

Most property managers call us after one too many missed callbacks. Here's what changes the day you move the contract.

01 / PRICE MATCH

Price-match guarantee

Same scope, same visit cadence — we'll beat any national contract. Send your current proposal and we'll read it line-by-line within 24 hours.

02 / RESPONSE

15-minute emergency callback

Call any hour, get a human. We dispatch before sending confirmation texts. Average arrival for unscheduled emergencies is well under 60 minutes.

03 / SKILL

25+ years on your brand

Every technician on your building has decades of hands-on experience with the equipment in your hoistway. No apprentices thrown at your emergency. 25+ years across Otis, Schindler, Kone, ThyssenKrupp, Dover, Westinghouse, Fujitec, and Mitsubishi — earned in machine rooms, not seminars.

04 / ACCOUNTABILITY

Owner-operator accountability

One owner, one accountable phone number. No call-center routing, no Tier-1 screening — you talk to the person responsible for fixing your elevator.

Brands we service
Otis Schindler Kone ThyssenKrupp Fujitec Mitsubishi Dover Westinghouse
What our customers say

Five-star service,
in their words.

Houston-area property managers and facilities directors on what working with Arise Elevators is actually like.

"We have 3 buildings scattered across Houston, and any time we need help, Arise is there. We're stuck in a Schindler maintenance contract but I refuse to work with them. Our company serves over 150 vendors, and Arise is in our top 3 to work with — transparent on pricing, and they go above and beyond every time."

T.C.

Director of Property Management

Broad Property Management · 3 Houston buildings

"Arise has been our elevator company for the last year and I could not be happier. Always prompt and there when we need help. Sometimes Fares even comes out and fixes the elevator on the house. I have no worries about the elevators in the building anymore."

E.

Director of Maintenance

Commercial office · Houston

"We had TKE and even tried Schindler — working with the major companies is really tough because they don't prioritize us at all. Since we're only one elevator, we feel like the last on their list, even though we paid for the highest plan. Arise answers all of my calls. I talk straight to Fares or the technician and they explain everything clearly. It gives me a real sense of ease knowing the elevator is in good hands."

F.

Director of Maintenance

Single-elevator commercial · Houston

"Aziz remodeled our elevators and we love having him here. Even though he's based in Houston, we've never had any issues — his work remodeling them was perfect."

Fox News Austin

Broadcast facility

Modernization · Austin, TX
Trusted by Sam Houston State University Modernization & ongoing repair · Huntsville, TX
// A R I S E

"Houston building owners kept telling us the same story — the elevator doesn't need a rocket scientist, it needs a pro who'll pick up the phone. So that's what we do."

Fares Al-Salim · Founder · 10924 Grant Rd, Houston TX

What property managers ask us

Straight answers, not sales theater.

We're already under contract — can we still talk?

Yes. Most of our new customers came to us mid-contract. Send us your current proposal and we'll tell you in writing whether you're overpaying, what's missing, and when you can switch without penalty.

Do you work on our brand?

Otis, Schindler, Kone, ThyssenKrupp, Fujitec, Mitsubishi, Dover, Westinghouse, plus most legacy controllers. 25+ years of hands-on experience across all of them.

What does a maintenance contract actually cost?

On quarterly visits: Standard starts from $150/elevator/month (billed quarterly), Premium from $220. On monthly visits: Standard from $180, Premium from $250. Pricing scales with equipment age, elevator count, and scope. You'll get a line-item proposal, not a number over the phone.

Quarterly vs monthly visits — which one do I need?

Most Houston buildings — small office, low-rise residential, light commercial — are well-served by quarterly preventative visits. It meets code, catches the same issues, and saves you ~$30/elevator/month. Monthly visits are the right call for high-traffic buildings: hospitals, hotels, busy high-rise residential, anywhere the elevator runs hard. If you're not sure, we'll tell you which one fits when we walk the building.

Is the annual TDLR inspection really free on Premium?

Yes. Premium customers get one annual TDLR inspection per elevator included — we book it, run it, file the paperwork, and hand you the compliance report. Third-party inspections normally run $300+ per elevator, so on a 4-elevator building that's $1,200+ a year you're not paying out of pocket.

How fast do you show up in an emergency?

Average arrival inside the Beltway is under 60 minutes, day or night. Premium contracts get a 15-minute callback SLA — a technician, not an answering service.

Are you licensed and insured to Houston code?

Yes. Texas-licensed elevator contractor — commercial liability + auto insurance + workers' comp on every tech. We'll attach full COIs with any proposal on request.

What if Fares is on vacation?

Fair question. We're a two-technician shop with a documented on-call rotation. Calls are answered 24/7 by whoever is on, and the person who picks up has the authority to dispatch, adjust schedules, and authorize repairs — no "I'll have to check with…" loop.

Free in 90 seconds

Score your elevator program before you talk to anyone.

Our free 90-second health check pulls your real TDLR inspection status from public records, scores your program out of 100, and flags the risks costing you the most money. No call required. No sales pitch. Just a real diagnostic.

Call