Five Houston-area customers — across senior living, commercial office, higher education, and broadcast — on what working with Arise Elevators is actually like.
"We have 3 buildings scattered across Houston, and any time we need help, Arise is there. We're stuck in a Schindler maintenance contract but I refuse to work with them. Our company serves over 150 vendors, and Arise is in our top 3 to work with — transparent on pricing, and they go above and beyond every time."
T.C.
Director of Property Management
Broad Property Management · 3 Houston buildings"Arise has been our elevator company for the last year and I could not be happier. Always prompt and there when we need help. Sometimes Fares even comes out and fixes the elevator on the house. I have no worries about the elevators in the building anymore."
E.
Director of Maintenance
Commercial office · Houston"We had TKE and even tried Schindler — working with the major companies is really tough because they don't prioritize us at all. Since we're only one elevator, we feel like the last on their list, even though we paid for the highest plan. Arise answers all of my calls. I talk straight to Fares or the technician and they explain everything clearly. It gives me a real sense of ease knowing the elevator is in good hands."
F.
Director of Maintenance
Single-elevator commercial · Houston"Aziz remodeled our elevators and we love having him here. Even though he's based in Houston, we've never had any issues — his work remodeling them was perfect."
Fox News Austin
Broadcast facility
Modernization · Austin, TXFree, no-obligation evaluation of your current maintenance contract and elevator health. Every call starts with Fares — not a sales rep.